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Product Specification
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Delivery & Returns
When will my order be delivered?
Our goal is to deliver all orders within the estimated lead time provided at checkout, which is typically 2-3 business days. Please keep in mind that lead times are in business days and do not include weekends or holidays. We will send you tracking details or information about the expected delivery date of your order via email as soon as it has been processed. If the items you ordered are out of stock or are special order items that are being imported for you, we will communicate with you about the expected lead time and provide an estimated delivery date once your order has been dispatched from our warehouse or our supplier. Please note that we can only give an estimated delivery date and cannot guarantee an exact arrival date.
Can I return unused or unwanted items?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Returns within 30 days of delivery of our own materials correctly supplied are subject a handling charge of 25% plus any repatriation carriage charges
Returns within 30 days of delivery of special-order items correctly supplied are subject to the supplier's terms and conditions, which may incur up to a 35% handling charge plus any repatriation carriage charges.
To be eligible for a return, your item must be in the same condition that you received it, in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at fulham@europeanheritage.co.uk. Please note that returns will need to be returned to one of our physical locations.
If your return is accepted, instructions on how and where to send your package will be provided. Items sent back to us without first requesting a return will not be accepted.
Do you ship to Northen Ireland?
Yes, we do ship to Northern Ireland. For parcels shipped via ParcelForce, we will need no additional information from you.
For palletised heavy haulage, there is a short process that you will need to go through to obtain your EORI number, allowing us to complete the necessary customs requirements for you.
You will first need to apply for a GB EORI number by using your National Insurance Number, and convert this to an XI EORI number specifically for Northern Ireland. This can all be done through the government portal. https://www.gov.uk/eori/apply-for-eori
We will need your XI EORI number before we despatch your order.
Can I collect my order from one of your showrooms?
If your order is for an in-stock item, you can choose to have it collected from one of our showrooms at checkout. If your order is for a special order item, it can be delivered directly to you or to one of our showrooms if you prefer to have us handle the receipt of the goods.
Payment & Security
What payment methods do you accept?
We welcome all major debit and credit cards, such as Visa, Mastercard, and American Express. You can find a comprehensive list at the bottom of our website. Additionally, we offer convenient payment options like Apple Pay, Google Pay, and Shop Pay for faster transactions during checkout.
I can see a pending transaction in my bank account, but no order?
For security reasons, it's essential that the billing address associated with your card matches the one provided at checkout. If there is a discrepancy between the billing address on your card and the one you entered, your transaction may not be authorised and the payment will fail.
In such cases, your bank may hold the funds as a 'pending transaction', but some may show them as a regular transaction. How long the transactions are held for depends on your bank. Typically these transactions are reversed within 24 hours, but may take up to 5 working days.
If you reattempt checkout with the correct billing details, you won't be charged again, but your transaction will be authorised and your order will processed.
How do you prevent fraudulent activities?
Our commitment to preventing fraud and ensuring the safety of our business and customers leads us to employ an extra layer of security for online credit and debit card transactions. All successfully authorised payments undergo authentication using 3D Secure. It's important to note that your credit card number is neither stored nor accessible during or after the processing of your order, enhancing the security of your transactions.
Product Description
EXTREME ECO-COMPATIBLE WATER- AND OIL-REPELLENT PROTECTION
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WHAT'S IT FOR
- Water- and oil-repellent with natural finish.
- The best environmentally-friendly stain protection for porcelain tiles, natural stone, marble and granite with polished, brushed and matt smoothed finishes.
- Reduces absorption without affecting the material’s natural look.
- It waterproofs, protects and facilitates cleaning.
- It is also ideal for grouting joints, ceramic and crackle effect surfaces, grit, resin-marble, and stone slabs.
- Is also suitable for treating coloured cement tiles and manufactured stones.
- It provides an anti-graffiti protection that prevents graffiti paint from bonding to surfaces. It speeds the cleaning process because graffiti can be easily removed.
- Water- and oil-repellent: it hampers the absorption of common watery and oily stains.
ADVANTAGES
- CONTRIBUTES TOWARDS LEED CREDITS
- FREE OF HYDROCARBON SOLVENTS: ECO-FRIENDLY TREATMENT
- BEING A WATER-BASED PRODUCT, IT WITHSTANDS RESIDUAL HUMIDITY CONDITIONS AND CAN THEREFORE BE APPLIED 24–48 HOURS AFTER THE INITIAL WASH, THUS SPEEDING UP THE TREATMENT
- SINGLE-COAT APPLICATION: APPLY THE PRODUCT AND RUB IT GENTLY OVER THE SURFACE UNTIL IT IS COMPLETELY ABSORBED
- DOES NOT FORM SURFACE FILM AND DOES NOT YELLOW
- IDEAL FOR PROTECTING TABLES, AS WELL AS KITCHEN AND BATHROOM TOPS
- THE SURFACE CAN BE WALKED ON AFTER JUST 2 HOURS*
- THE TREATED SURFACES ARE SUITABLE FOR FOOD CONTACT.
- APPLY ACCORDING TO THE INDICATIONS SHOWN ON THE LABEL.
IDEAL FOR
- POLISHED PORCELAIN TILES
- MARBLE AND GRANITE
- NATURAL STONE AND AGGLOMERATES
- CONCRETE
METHOD OF USE
No dilution required: ready to use.
Application: Shake before use.
For materials with matt finish (natural stone, terracotta, agglomerates, cement tiles): Apply MP90 ECO XTREME evenly and continuously on a clean and dry surface using a brush or fleece pad, wetting the grout lines as well.Dab any excess product with a clean cloth before it dries. On highly absorbent materials, apply two coats of product with a 20-minute interval in between.For polished porcelain tiles, natural stone, agglomerates with glossy finish:Apply MP90 ECO XTREME on a clean and dry surface, wetting the material and grout lines completely using a brush or fleece pad.Before the product dries (roughly 10-15 minutes), rub it using a microfibre cloth wetted with the product to favour its penetration. Dry the surface with a clean cloth. To speed up the process, it is possible to treat the surface with a single-disc machine.To complete the cycle with the finish:On porous materials such as natural stone, reconstructed tiles, agglomerates and cement tiles laid in indoor environments, a finishing wax can be applied depending on the material and on the desired effect (MATT, SATIN, CLASSIC, LONGLIFE).The surface can be walked on after just 2 hours.Water- and oil-repellent protection takes effect after 24 hours.Maintenance:use a diluted solution of CLEANER PRO.COVERAGE
With one litre of product:- polished porcelain tiles30-50 m²
- Polished Marble/Granite 20-30 m²
- Matte polished stone10/20 m²
- “Coverage shown is for guidance purposes only and refers to single coats”
PLEASE NOTE
Before applying to the entire surface, test the product on a small area to check for colour changes. Do not apply the product externally if rain is forecast. Does not protect against acidic aggression.
FAQs: Fila MP90 Eco Xtreme
Do you ship to Northen Ireland?
Yes, we do ship to Northern Ireland. For parcels shipped via ParcelForce, we will need no additional information from you.
For palletised heavy haulage, there is a short process that you will need to go through to obtain your EORI number, allowing us to complete the necessary customs requirements for you.
You will first need to apply for a GB EORI number by using your National Insurance Number, and convert this to an XI EORI number specifically for Northern Ireland. This can all be done through the government portal. https://www.gov.uk/eori/apply-for-eori
We will need your XI EORI number before we despatch your order.