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No dilution: ready for use Application:
Shake before use.
Removal of cured grout residue (once the applied grout filler is ready for use):apply the undiluted product using a flat paintbrush and thoroughly cover all residues. Leave for about 30 minutes.Rub with an abrasive sponge or spatula to remove larger residues. A single-disc machine fitted with a suitable disc can be used for floors. Rinse thoroughly. In case of stubborn residues, repeat the application and leave the product to act for longer.
Always test on a small area of the surface to check the material’s resistance and find out optimum waiting times for best results. Do not use on absorbent materials. Do not use on wood. Do not use on methacrylate surfaces. Check the resistance of metal surfaces to the product before use.
Shipping costs may apply depending on the size, weight, and destination of your order. We offer both nationwide and local delivery services. Smaller items are typically shipped via courier, while larger or heavier orders (such as tiles or stone) are delivered using a pallet network.
Shipping charges are calculated at checkout based on the delivery location and the nature of the items purchased. Please ensure someone is available to receive the delivery, as pallet deliveries are kerbside and do not include unpacking or moving items indoors. We will do our best to inform you of your delivery date for all palletised orders.
For more detailed information about shipping options, charges, and delivery times, please visit our Shipping Your Order page.
Yes, we ship both parcels and palletised goods from our UK warehouse to customers in Northern Ireland.
For parcels, no EORI or XI EORI number is required, and deliveries proceed as standard without additional customs documentation.
For palletised goods, customs requirements differ depending on the intended use:
To obtain an XI EORI number, you must first apply for a GB EORI number and then convert it to an XI EORI via the UK Government portal: https://www.gov.uk/eori/apply-for-eori.
We must receive your XI EORI number before we can dispatch palletised orders intended for retail use in Northern Ireland.
For regular maintenance, we recommend using Fila Cleaner Pro, a high-quality pH-neutral cleaner that is safe for all types of porcelain, ceramic, and natural stone tiles.
For deeper cleaning or to remove old wax treatments and stubborn stains, Fila PS87 is an effective alkaline-based cleaner. It’s particularly suitable for unpolished natural stone surfaces and general deep cleaning tasks.
If you need to remove post-installation residues or cement-based grout haze, Fila Deterdek is an ideal solution. It is specially formulated for acid-resistant surfaces and should be used with care, avoiding use on sensitive stones like marble or limestone.
Always follow the manufacturer's instructions when using any cleaning product to ensure safe and effective results.
