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Payment & Security
What payment methods do you accept?
We welcome all major debit and credit cards, such as Visa, Mastercard, and American Express. You can find a comprehensive list at the bottom of our website. Additionally, we offer convenient payment options like Apple Pay, Google Pay, and Shop Pay for faster transactions during checkout.
I can see a pending transaction in my bank account, but no order?
For security reasons, it's essential that the billing address associated with your card matches the one provided at checkout. If there is a discrepancy between the billing address on your card and the one you entered, your transaction may not be authorised and the payment will fail.
In such cases, your bank may hold the funds as a 'pending transaction', but some may show them as a regular transaction. How long the transactions are held for depends on your bank. Typically these transactions are reversed within 24 hours, but may take up to 5 working days.
If you reattempt checkout with the correct billing details, you won't be charged again, but your transaction will be authorised and your order will processed.
How do you prevent fraudulent activities?
Our commitment to preventing fraud and ensuring the safety of our business and customers leads us to employ an extra layer of security for online credit and debit card transactions. All successfully authorised payments undergo authentication using 3D Secure. It's important to note that your credit card number is neither stored nor accessible during or after the processing of your order, enhancing the security of your transactions.
WHAT'S IT FOR
- Water- and oil-repellent: it hampers the absorption of common watery and oily stains.
- Protective base coat before waxing internal surfaces with rustic or textured finishes.
- Excellent for coloured concrete tiles.
- Natural effect breathing protection.
- DOES NOT ALTER ORIGINAL COLOUR AND APPEARANCE.
- DOES NOT FORM SURFACE FILM.
- DOES NOT ALTER TERRACOTTA FROST RESISTANCE.
- EXCELLENT ON RUSTIC GROUND TERRACOTTA AND TUMBLED MARBLE.
- IDEAL FOR USE NEAR KITCHENS, BARBECUES AND CAR DRIVEWAYS.
- IDEAL FOR INTERNAL AND EXTERNAL SURFACES.
- THE TREATED SURFACES ARE SUITABLE FOR FOOD CONTACT.
- NATURAL STONE AND AGGLOMERATES
- MARBLE AND GRANITE
- QUARRY TILES
METHOD OF USE
No dilution required: ready to use.
For materials with matt finish (indoors and outdoors):Apply the product evenly and continuously on a clean and dry surface using a brush or fleece pad, wetting the grout lines as well. Dab any excess product with a clean cloth before it dries (roughly 10-15 minutes).For glossy or brushed finishes (indoors and outdoors):Apply FOB XTREME on a clean and dry surface, wetting the material and grout lines completely using a brush or fleece pad. Before the product dries (roughly 10-15 minutes), rub the surface and remove any residues using a microfibre cloth wetted with the product. Dry the surface with a clean cloth. When requested on high-absorption materials, apply two coats of the product with an 8-hour interval in between (e.g.: highly-trafficked areas, humid areas, outdoor surfaces).To speed up the process, it is possible to treat the surface with a single-disc floor scrubber. To complete the cycle with the finish: on porous materials such as natural stone, reconstructed tiles, agglomerates and concrete tiles laid in indoor environments, a finishing wax can be applied depending on the material and on the desired effect (MATT, SATIN, CLASSIC, LONGLIFE).
- Stone10/30 m2
- Terracotta rustic Tuscan, polished 15/20 m2
- Terracotta hand made up to 10 m2