ORDER BEFORE 1PM MON-FRI FOR SAME DAY DISPATCH
TRADE ACCOUNT APPLICATION
European Heritage Trade Accounts
Frequently asked questions
Am I eligible for a trade discount?
We offer trade discounts to companies purchasing on behalf of clients or for business use. If you meet this criteria, you will be eligible for a European Heritage trade discount.
How long does it take to set up my trade account?
Trade discounts are typically set up within a few hours once we've verified your business. During busy periods, it may take longer. Verification is done during working hours.
What level of discount are we entitled to?
Trade discounts are available on our tiles and wood flooring, varying by article. Discounts are not applicable to sale or end of line items. Our installation products are competitively priced with no additional discounts.
Can i use my trade discount to purchase online?
Yes, your trade discount will be applied online, allowing you to see the discounted prices and make purchases accordingly.
Will my trade discount apply over the phone or directly in-store?
Yes, your exclusive trade prices are available for purchases made through all methods, including over the phone or directly in-store.
Can I hold or pass on my discount to my clients?
If you refer your clients to European Heritage, you have the flexibility to choose whether to pass on none, a portion, or the full trade discount to them. During registration, you can select the desired amount. If you pass on less than 100% of your trade discount, you'll receive the difference as a credit.