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Product Specification
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Product Description
ULTRACARE STAIN PROTECTOR W PLUS reduces the amount of water, oil and grease absorbed by the surfaces, making them easier to maintain and clean. The product is suitable for application on food contact surfaces and can be used on floors and coatings, work surfaces, kitchen tops and bathrooms. It does not create a film on the surface and does not affect the original colour and breathability of the material. The product has a good UV stability and is also suitable for use on polished stone surfaces.
Water-based impregnator providing stain-resistant protection. Suitable for all natural stone and polished porcelain.
ADVANTAGES:
- Gives good protection from water and oils without affecting the aesthetic finish of surfaces, including polished ones
- Suitable both for interior and exterior application, even on slightly damp surfaces
- It does not create a film on the surface and does not affect the original colour and breathability of the material
- The product has a good UV stability
- Dries quickly, easy to apply
Delivery & Returns
Are there shipping costs and how will my order be deliverered?
Shipping costs may apply depending on the size, weight, and destination of your order. We offer both nationwide and local delivery services. Smaller items are typically shipped via courier, while larger or heavier orders (such as tiles or stone) are delivered using a pallet network.
Shipping charges are calculated at checkout based on the delivery location and the nature of the items purchased. Please ensure someone is available to receive the delivery, as pallet deliveries are kerbside and do not include unpacking or moving items indoors. We will do our best to inform you of your delivery date for all palletised orders.
For more detailed information about shipping options, charges, and delivery times, please visit our Shipping Your Order page.
Can I return unused or unwanted items?
Items sent back to us without first requesting a return will not be accepted.
Can I return unused or unwanted tiles?
Items sent back to us without first requesting a return will not be accepted.
Do you ship to Northern Ireland?
Yes, we ship both parcels and palletised goods from our UK warehouse to customers in Northern Ireland.
For parcels, no EORI or XI EORI number is required, and deliveries proceed as standard without additional customs documentation.
For palletised goods, customs requirements differ depending on the intended use:
- If the goods are not intended for retail in Northern Ireland, no further customs information is required.
- If the goods are intended for retail in Northern Ireland, you must provide a valid XI EORI number so we can complete the necessary customs procedures before dispatch.
To obtain an XI EORI number, you must first apply for a GB EORI number and then convert it to an XI EORI via the UK Government portal: https://www.gov.uk/eori/apply-for-eori.
We must receive your XI EORI number before we can dispatch palletised orders intended for retail use in Northern Ireland.
Payment & Security
How do you prevent fraudulent activities?
I can see a pending transaction in my bank account, but no order?
What payment methods do you accept?
Frequently Asked Questions
What is the best way to maintain my tiles?
For regular maintenance, we recommend using Fila Cleaner Pro, a high-quality pH-neutral cleaner that is safe for all types of porcelain, ceramic, and natural stone tiles.
For deeper cleaning or to remove old wax treatments and stubborn stains, Fila PS87 is an effective alkaline-based cleaner. It’s particularly suitable for unpolished natural stone surfaces and general deep cleaning tasks.
If you need to remove post-installation residues or cement-based grout haze, Fila Deterdek is an ideal solution. It is specially formulated for acid-resistant surfaces and should be used with care, avoiding use on sensitive stones like marble or limestone.
Always follow the manufacturer's instructions when using any cleaning product to ensure safe and effective results.