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Expert advice in store, online, by phone with over 3 decades of experience
Product Specification
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Delivery & Returns
When will my order be delivered?
Our goal is to deliver all orders within the estimated lead time provided at checkout, which is typically 2-3 business days. Please keep in mind that lead times are in business days and do not include weekends or holidays. We will send you tracking details or information about the expected delivery date of your order via email as soon as it has been processed. If the items you ordered are out of stock or are special order items that are being imported for you, we will communicate with you about the expected lead time and provide an estimated delivery date once your order has been dispatched from our warehouse or our supplier. Please note that we can only give an estimated delivery date and cannot guarantee an exact arrival date.
Can I return unused or unwanted items?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Returns within 30 days of delivery of our own materials correctly supplied are subject a handling charge of 25% plus any repatriation carriage charges
Returns within 30 days of delivery of special-order items correctly supplied are subject to the supplier's terms and conditions, which may incur up to a 35% handling charge plus any repatriation carriage charges.
To be eligible for a return, your item must be in the same condition that you received it, in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at fulham@europeanheritage.co.uk. Please note that returns will need to be returned to one of our physical locations.
If your return is accepted, instructions on how and where to send your package will be provided. Items sent back to us without first requesting a return will not be accepted.
Do you ship to Northen Ireland?
Yes, we do ship to Northern Ireland. For parcels shipped via ParcelForce, we will need no additional information from you.
For palletised heavy haulage, there is a short process that you will need to go through to obtain your EORI number, allowing us to complete the necessary customs requirements for you.
You will first need to apply for a GB EORI number by using your National Insurance Number, and convert this to an XI EORI number specifically for Northern Ireland. This can all be done through the government portal. https://www.gov.uk/eori/apply-for-eori
We will need your XI EORI number before we despatch your order.
Payment & Security
What payment methods do you accept?
We welcome all major debit and credit cards, such as Visa, Mastercard, and American Express. You can find a comprehensive list at the bottom of our website. Additionally, we offer convenient payment options like Apple Pay, Google Pay, and Shop Pay for faster transactions during checkout.
I can see a pending transaction in my bank account, but no order?
For security reasons, it's essential that the billing address associated with your card matches the one provided at checkout. If there is a discrepancy between the billing address on your card and the one you entered, your transaction may not be authorised and the payment will fail.
In such cases, your bank may hold the funds as a 'pending transaction', but some may show them as a regular transaction. How long the transactions are held for depends on your bank. Typically these transactions are reversed within 24 hours, but may take up to 5 working days.
If you reattempt checkout with the correct billing details, you won't be charged again, but your transaction will be authorised and your order will processed.
How do you prevent fraudulent activities?
Our commitment to preventing fraud and ensuring the safety of our business and customers leads us to employ an extra layer of security for online credit and debit card transactions. All successfully authorised payments undergo authentication using 3D Secure. It's important to note that your credit card number is neither stored nor accessible during or after the processing of your order, enhancing the security of your transactions.
Product Description
ULTRACARE SMOOTH SILICONE: The Superior Solution for Finishing Sealants
At European Heritage Ltd, we take pride in providing our customers with top-quality products that enhance their projects. One such product is the ULTRACARE SMOOTH SILICONE, a state-of-the-art smoothing solution designed for finishing sealants during application. With its fully CO2 offset lifecycle, this product exemplifies our commitment to sustainability without compromising on performance.
Product Overview
ULTRACARE SMOOTH SILICONE is an innovative formulation suitable for all types of sealants, including acetic, neutral, and polyurethane. It facilitates the finishing process of the sealant, ensuring a smooth, compact surface free from hollows that can trap dirt and foster mould growth. When used with specific sealants like Mapesil AC or Mapesil LM, it enhances their mould resistance by creating a non-porous surface.
Key Advantages
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Suitable for Most Building Surfaces
This product can be applied to ceramic tiles, stone, glass mosaic, and other common building materials. -
Versatile Application
ULTRACARE SMOOTH SILICONE is compatible with all sealant types, making it a versatile addition to any toolkit. -
No Residues
It leaves no residues behind, ensuring a clean and professional finish. -
Indoor and Outdoor Use
This product is suitable for both interior and exterior applications, on walls and floors.
Application Examples
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Bathroom Silicone Spray
Perfect for use in bathrooms, ULTRACARE SMOOTH SILICONE helps achieve a smooth finish on sealants, preventing mould growth and maintaining a clean appearance. -
Easy Silicone Spray
Ideal for various projects, this easy-to-use spray simplifies the sealant application process, ensuring a perfect finish every time.
Why Choose ULTRACARE SMOOTH SILICONE?
Choosing ULTRACARE SMOOTH SILICONE from European Heritage Ltd means investing in a product that delivers superior performance and environmental responsibility. This smoothing solution ensures a professional finish for all your sealant applications, making it an essential tool for both domestic and commercial projects.
Watch our detailed video on how to use ULTRACARE SMOOTH SILICONE for the best results:
FAQs: Mapei Ultracare Smooth Silicone Spray
Do you ship to Northen Ireland?
Yes, we do ship to Northern Ireland. For parcels shipped via ParcelForce, we will need no additional information from you.
For palletised heavy haulage, there is a short process that you will need to go through to obtain your EORI number, allowing us to complete the necessary customs requirements for you.
You will first need to apply for a GB EORI number by using your National Insurance Number, and convert this to an XI EORI number specifically for Northern Ireland. This can all be done through the government portal. https://www.gov.uk/eori/apply-for-eori
We will need your XI EORI number before we despatch your order.