10% off RRP tiles when you spend up to £1000
15% off RRP tiles when you spend over £1000
Offer ends Midnight 30th November 2024
Discount applied at checkout
Our goal is to deliver all orders within the estimated lead time provided at checkout, which is typically 2-3 business days. Please keep in mind that lead times are in business days and do not include weekends or holidays. We will send you tracking details or information about the expected delivery date of your order via email as soon as it has been processed. If the items you ordered are out of stock or are special order items that are being imported for you, we will communicate with you about the expected lead time and provide an estimated delivery date once your order has been dispatched from our warehouse or our supplier. Please note that we can only give an estimated delivery date and cannot guarantee an exact arrival date.
Can I return unused or unwanted items?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Returns within 30 days of delivery of our own materials correctly supplied are subject a handling charge of 25% plus any repatriation carriage charges
Returns within 30 days of delivery of special-order items correctly supplied are subject to the supplier's terms and conditions, which may incur up to a 35% handling charge plus any repatriation carriage charges.
To be eligible for a return, your item must be in the same condition that you received it, in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at fulham@europeanheritage.co.uk. Please note that returns will need to be returned to one of our physical locations.
If your return is accepted, instructions on how and where to send your package will be provided. Items sent back to us without first requesting a return will not be accepted.
Do you ship to Northen Ireland?
Yes, we do ship to Northern Ireland. For parcels shipped via ParcelForce, we will need no additional information from you.
For palletised heavy haulage, there is a short process that you will need to go through to obtain your EORI number, allowing us to complete the necessary customs requirements for you.
You will first need to apply for a GB EORI number by using your National Insurance Number, and convert this to an XI EORI number specifically for Northern Ireland. This can all be done through the government portal. https://www.gov.uk/eori/apply-for-eori
We will need your XI EORI number before we despatch your order.
Payment & Security
What payment methods do you accept?
We welcome all major debit and credit cards, such as Visa, Mastercard, and American Express. You can find a comprehensive list at the bottom of our website. Additionally, we offer convenient payment options like Apple Pay, Google Pay, and Shop Pay for faster transactions during checkout.
I can see a pending transaction in my bank account, but no order?
For security reasons, it's essential that the billing address associated with your card matches the one provided at checkout. If there is a discrepancy between the billing address on your card and the one you entered, your transaction may not be authorised and the payment will fail.
In such cases, your bank may hold the funds as a 'pending transaction', but some may show them as a regular transaction. How long the transactions are held for depends on your bank. Typically these transactions are reversed within 24 hours, but may take up to 5 working days.
If you reattempt checkout with the correct billing details, you won't be charged again, but your transaction will be authorised and your order will processed.
How do you prevent fraudulent activities?
Our commitment to preventing fraud and ensuring the safety of our business and customers leads us to employ an extra layer of security for online credit and debit card transactions. All successfully authorised payments undergo authentication using 3D Secure. It's important to note that your credit card number is neither stored nor accessible during or after the processing of your order, enhancing the security of your transactions.
Product Description
Schlüter-JOLLY is a decorative metal profile to finish and protect tiled external wall corners and other tiled edges, e.g. tiled skirting. The 90 degree angled finishing leg safeguards tiles against mechanical damage. The joint spacers on both sides create a uniform grout joint with the tile.
Schlüter-JOLLY requires no special maintenance or care. Do not use abrasive cleaning agents on sensitive areas. Damaged anodised surfaces can be restored with paint.
Note: Due to different manufacturing processes, slight colour discrepancies between the profiles and the corners may occur.
Step into a world of elegance and sophistication with the exquisite shower room designed by Tandem London. This stunning space features a dark and sultry...
Have you ever considered the impact of colour blocking in your bathroom design? This modern bathroom showcases a stunning use of Portobello Sage, a unique...
Step into the wonderful showroom where the small bricks of Seashell Navy and the warm tones of Warehouse Almond create a bold contrast that captivates...
This classically styled shower room is a true masterpiece, showcasing a luxurious wetroom space that has been expertly tiled with Calma Cream Dolomia. This porcelain tile...
Choosing the right tiles for your specific application can be challenging, especially when it comes to ensuring a safe and slip-resistant surface. In this article,...